Last Updated: 11 Nov, 2021
"Personal information" means information about an identifiable individual. This information may include, but is not limited to, your name, mailing address, e-mail address and telephone number. Personal information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, work fax number or work electronic address. Personal information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
We collect, use and disclose your personal information with your consent or as permitted or required by law, including all applicable provincial and federal privacy laws. How we obtain your consent (i.e. the form we use) will depend on the circumstances, as well as the sensitivity of the information collected. Subject to applicable laws, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide personal information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this privacy statement. You are deemed to have consented to our collection, use or disclosure of your personal information, at the time the consent is deemed to be given, the purpose would be considered obvious to a reasonable person. In such circumstances, we will collect, use or disclose personal information without obtaining your written or verbal consent to do so. Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.
a) Services. We collect the following information when you use the Services:
Account information: we collect contact and profile information in connection with the creation and management of your user account, such as your name, e-mail address and password, and your occupation.
User submitted information: we collect information that you submit through your use of the Services.
Usage data: we automatically collect usage data and other analytics to provide us with information about how the Services are being used and the different types of activities undertaken by users of the Services, such as the date, time, device and location of use, as well as sharing and commenting data. This information is occasionally aggregated and anonymized for service, usage and performance monitoring purposes.
b) Other Interactions. If you otherwise interact with us, whether in person, by phone or email, through social media or otherwise, including if you might be interested in acquiring our Services, sign-up to receive newsletters or other communications, or respond to surveys and questionnaires, we may collect information that you provide to us during these interactions. This information may include your name, e-mail address and other contact information.
c) Third party information. We do not collect payment card information. If you make an online payment using a payment card, such as a credit card or debit card, your payment is submitted through our online payment processing service provider and your payment card information is collected and processed by that service provider.
We may use any of the personal information collected for the following purposes:
We rely on third party services providers to perform a variety of services on our behalf, such as e-commerce providers, payment card processers, telephone and technical support providers, hosting, data storage and processing service providers, and research and analytics providers. We require our service providers to maintain the confidentiality of any of your personal information provided to them and to keep your personal information secure. We also require that they only use your personal information for the limited purposes for which it is provided. When our service providers no longer need your personal information for those limited purposes, we require that they destroy or return the personal information to the extent possible, except for information they are required to retain under applicable law. We do not authorize the service providers to disclose your personal information to unauthorized parties or to use your personal information for their direct marketing purposes. If you use the Services and indicate in your account profile that you are a licensed representative of a brokerage (your "Brokerage"), we may disclose the fact that you are a user of the Services to your Brokerage. Additionally, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside British Columbia and Canada; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside of British Columbia and Canada; (d) to enforce the terms of the Agreement; (e) to protect our operations or those of any of our Affiliates (as such term is defined in the Business Corporations Act (British Columbia)); (f) to protect our rights, privacy, safety or property, and/or those of our Affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
If we otherwise intend to disclose your personal information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.
We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law.
This website is hosted in Canada and we comply with all industry standards related to the collection, storage and usage of any collected data. Section 36 is not responsible for the content or privacy policies of any external websites found on this website. If you have any questions or concerns about the privacy policies of any external websites found on our site, please refer to those sites' policies.
When we collect, use or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete.
You may make a written request to us to provide you with your personal information under our custody or control, with information about how your personal information under our control has been and is being used by us, and/or the names of the individuals and organizations to whom your personal information under our control has been disclosed by us. Subject to the terms of the Agreement, you may also challenge the accuracy or completeness of your personal information in our records and we will amend your personal information as required.
We will respond to your requests within the time allowed by law and will make a reasonable effort to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.
We may refuse to disclose personal information if required or permitted by law.
If you have any questions with respect to our policies concerning the handling of your personal information, or if you wish to request access to,or correction of, your personal information under our care and control, please contact our Privacy Officer at: https://www.stratadocuments.com/contact
If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern.If, after our Privacy Officer has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:
PO Box 9038, Stn Prov Govt
Victoria; BC V8W 9A4 Telephone 250.387.5629